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Customer Service Rep

ERP Implementation

ERP Implementation - Road to Success

Our project methodology is divided into stages, each with numerous elements and deliverables. This approach has proven to be successful for a wide variety of businesses. It involves your team in every step of the process and provides the necessary engagement, traceability, and process enhancement. As a result, the project is owned by the business rather than being solely an IT project.

The following are the stages we use:

Pre-Design - We focus on comprehending the current processes and requirements for a new or updated system.

Design - We work towards creating a to-be design, including workshops, system alignment, gap analysis, and training.

Build - We take the time to set up and test the system, ideally with support from your IT or system administration team.

Test - The key to this phase is ensuring that the users testing the system remain in control and focused.

Deploy - This phase is brief but intense, involving final piloting, end-user training, and a complete transition from the old system to the new.

Optimize - The system is now live, but this is not the end. We repeat the above steps to ensure the system is functioning productively.

This methodology is effective for all implementation projects, including upgrades. However, it may need to be tailored to suit your business needs. Additionally, we understand that generic vendor implementation plans may not be practical for every company as each has unique requirements. Please get in touch with us to discuss how our methodology can help you find the right partner for success.

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Training and Develpment

At AitiConsulting, we firmly believe that professional development is crucial for the success of any organization. Training can help address knowledge or skill gaps, build redundancy in staff to eliminate vulnerabilities, and provide updates on emerging issues to maintain proficiency. Our team comprises highly qualified subject matter experts with decades of experience who offer customizable training packages to suit your organization's unique needs. We provide customized DON ERP training support across all implementation scenarios, including classroom settings for multiple students and over-the-shoulder training for individuals or small groups. To learn more about how we can help meet your organization's training requirements, please get in touch with us.

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